Since my very first flight back in 2002 (yes, only 10 years ago) I was a very loyal customer of Lufthansa and its partners from the Star Alliance. Miles & More Frequent Traveller Status in 2003, Senator 2008 and since 2010 HON Circle Member (till 2015), British Midlands Diamond Club Silver and Gold. Until 2011 I was very happy and felt comfortable with almost 95% of Star Alliance flights.
But then Lufthansa started with its insane “Kundenmonolog” (sorry, there’s no corresponding English term for such a ridiculous behavior). Insider note: I do not really complain about the monthly “enhancements” – almost only about the treatment by the HON Circle Customer Service.
I had to change my travel pattern and started to look at other Airlines, too. As I pay 90% of my flights from my own dime – as they are leisure flights – I’ve to take care about my budget.
Luckily, British Airways bought “British Midlands” from Lufthansa this year and offered BMI customers a status match. As I still was BD*G at that time, BA matched it to British Airways Executive Club Gold. I am still thankful for that move. As I did not have a lot of experience with BA I decided to do a “OneWorld welcome trip” in August in paid Business Class – even as I did not need the Tier Points….
At the boarding gate in London Heathrow Terminal 5C for my flight to Los Angeles in a Boeing 777 I suddenly got a new boarding pass :) Because Business Class was oversold, BA upgraded me to the First Class. That made my day.
While I really like the Business Class seat and cabin, I enjoyed my trip even more, of course. My first flight in BA First. And Conrad’s, too ;-)
For me, the seat is very comfortable and spacious. I had a windows seat. Middle seats do have more width for the legroom but I’d absolutely no reason to complain. There’s a jog dial to adjust the seat between fully flat and upright. Very easy.
While sleeping I’d plenty of legroom (especially length) and I did not feel cramped.
There’s a large shade which covers both windows for a seat.
Inflight entertainment system also featured movies in German language.
As I enjoyed sleeping (even as it was a day flight) I only took advantage of the tea and a sandwich.
Service was very attentive and lovely.
Looking forward to my next flight with British Airways.
My current rating of First Class products (I know, it’s very individual and everyone has his own favorite):
- Lufthansa (new)
- British Airways
- Swiss (new)
- Lufthansa (old)
- Swiss (old)
- Thai Airways
Still curious to be flown:
- Singapore Airlines
- Asiana First Suites